Pre-buy
Before investing in the Advanced Dynamic Pricing for WooCommerce Pro plugin, you likely have questions about the licensing model, upgrade process, feature differences, and technical requirements. This guide answers the most common pre‑purchase questions, helping you make an informed decision.
Important: The free version offers a robust set of discount rules. You can test it thoroughly before upgrading. Settings remain intact when you switch to Pro
Installation and Licensing
How does the Pro version license work?
The Pro version uses a per‑site license. After purchase, you receive a confirmation email containing:
- Your license key – required to activate Pro features.
- A download link for the Pro plugin ZIP file.
How do I activate my license?
- Install and activate the Pro version (see below).
- Navigate to Pricing Rules → License in your WordPress admin.
- Enter the license key from your purchase email.
- Click the Activate button.
After activation, your plugin will receive automatic updates and unlock all Pro features.
Can I use my Pro license on a staging site?
Yes. You can activate your license on a development or staging site for testing. When migrating to production, deactivate the license on the staging site first, then activate it on the live domain.
What happens if my license expires?
An expired license stops receiving automatic updates, but Pro features continue to work. The plugin functions exactly as it did before expiration.
Installing the Pro Version
How do I install the Pro version for the first time?
- Locate the download link in your purchase confirmation email.
- Download the plugin ZIP file to your computer.
- In your WordPress admin, go to Plugins → Add New.
- Click the Upload Plugin button.
- Choose the downloaded ZIP file and click Install Now.
- After installation, click Activate Plugin.
Do I need to uninstall the free version first?
You can keep the free version installed during the upgrade process. However, we recommend deactivating the free version after you confirm the Pro version works correctly. Your settings remain intact when you switch.
Updating the Pro Version
How do I update the Pro version?
When a new version is available, WordPress displays an update notification. Click Update Now to install the latest version.
I get the error: “Update failed: Download failed. Unauthorized.”
This error indicates your license is not activated.
Solution:
- Go to Pricing Rules → License.
- Enter your license key (from the purchase email).
- Click the Activate button.
- After activation, return to the Plugins page and try the update again.
Can I update the Pro version manually?
Yes. Download the latest Pro version from your account on the Algol Plus website, then upload it via Plugins → Add New → Upload Plugin. WordPress will automatically replace the older version.
Pricing and Purchasing
What is the cost of the Pro version?
The actual cost you can see on the Algol Plus website.This subscription includes:
- Automatic updates.
- Access to all Pro features.
- Technical support.
Where can I buy the Pro version?
Purchase directly from the Algol Plus website.
Is there a demo site?
Yes. You can test Pro features on the demo site before purchasing.
Is there a refund policy?
Standard refund policies apply. For specific questions, contact our support team.
Support and Documentation
What support is available for Pro users?
Pro customers receive priority technical support via our helpdesk.
What documentation is available?
The plugin includes comprehensive documentation for both versions:
- Free version – Examples of supported rules.
- Pro version – Exclusive features documentation.
Can I request a custom feature?
We evaluate feature requests based on demand and technical feasibility. Submit your request through the support form.
Troubleshooting Pre‑Purchase Issues
| Symptom | Solution |
|---|---|
| I cannot activate my license | Ensure the key is entered exactly as shown in the purchase email, including hyphens. Verify your domain matches the one used during purchase. Clear any caching plugins and try again. |
| I lost my license key | Check your purchase confirmation email. If you cannot find it, contact support with your order details. |
| I want to move my license to a new domain | Deactivate the license on the old site first (Pricing Rules → License → Deactivate). Then activate it on the new domain. |